Privacy and personal information
Privacy Policy
How brisbaneairportsparking.com handles the personal information you send through this site — what is collected, why it is kept, how long it stays, and how to ask about your own data.
What this page covers
This policy applies to brisbaneairportsparking.com only. The site is an independent guide to airport parking options around Brisbane Airport, and it does not operate any car park, shuttle service or booking system itself.
Data you send us
Information collected
When you submit the contact form on this site, the details you type are stored so the enquiry can be answered. In most cases that means your name, an email address and the content of your message. If you choose to include a phone number or a booking reference in the message body, that text is stored as part of the same enquiry.
Browsing the pages here does not require an account, a login or a payment card. Reading about international terminal options, long-stay lots or short-stay and valet services leaves no profile attached to you, because there is no account to attach it to.
- Name
- Used to address the reply to you and nothing else.
- Email address
- Used to send the reply. It is not added to a mailing list and is not used for marketing.
- Message content
- Read to understand the question, then kept only while the follow-up may still be needed.
- Phone or booking reference, if you add one
- Treated as part of the same enquiry. Adding either is optional and it is fine to leave both out.
Please do not send sensitive information — passport scans, payment card numbers or identity documents — through the contact form. Parking comparisons on this site never need them, and anything you write in the message body is stored as text.
Technical information
Standard server logs record an IP address, the browser type identified in the request, the pages requested and the time each request was made. These logs exist to keep the site loading correctly, to spot broken pages and to understand which parts of the guide people actually read.
Log data is kept separate from contact form submissions. It is not merged with your name or email address to build a profile of you as an individual, and it is not used to track you across other websites.
What the logs are not used for
- They are not sold or passed to advertisers as a contact list.
- They are not matched to your enquiry to see what you asked about.
- They are not kept indefinitely — see the retention section below.
How information is used
Replying to your enquiry
The contact details you submit are used to answer the question you asked. That is the primary purpose, and the reply is the reason the details are stored at all.
Improving the guide
Aggregate, non-identifying usage figures may be reviewed to decide which pages about brisbane airport parking need updating, correcting or expanding.
Never sold or rented
Personal information is not sold, rented or handed to third parties so they can market their own products to you.
Retention
Information is kept only as long as it still has a job to do. Once that job is finished, it is removed rather than archived indefinitely.
Enquiry messages
Kept only while the question is live and any follow-up is still expected. Once the exchange is closed and no further reply is needed, the message and the contact details attached to it are deleted.
Server logs
Held for a limited operational period so faults and traffic patterns can be reviewed, then rotated out or deleted. Older logs are not kept for reporting once that period has passed.
Your rights
You can ask what personal information this site holds about you, ask for anything inaccurate to be corrected, or ask for it to be deleted. Requests are made through the contact page, and the same route handles all three.
Before acting on a request, identity may need to be confirmed with the person making it. That step exists to stop information being released to the wrong individual, not to slow a genuine request down.
Contact the guide-
1
Ask what is held
Send the request and you will be told what exists for you — typically the enquiry messages you submitted, and nothing beyond that.
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2
Ask for a correction
If a stored detail is wrong — an out-of-date email address, a misspelled name — say what should change and it will be updated.
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3
Ask for deletion
You can have your enquiry and its contact details removed. Once deleted, the message cannot be recovered or forwarded on.
Because this site does not run a booking system, there is no account to close and no purchase history kept here. If your question is about an actual bne airport parking booking, the operator who issued it holds that record, not this guide.
Third parties and links
Pages here link out to external resources, including airport and transport information. Those sites are run by other organisations, they operate under their own privacy policies, and this policy does not cover what they collect or how they use it.
Before entering personal details on any linked site, read its privacy policy first. The same applies to car park operators: their booking terms and data handling are theirs to manage, and questions about a booking already made belong with them.
Security and changes
Reasonable technical measures are used to protect information submitted through this site, including keeping the software it runs on up to date and limiting who can reach stored enquiries.
No method of sending or storing information is entirely secure, so absolute security cannot be promised. What can be said plainly is that the site holds very little about you — a message and an email address, at most — for a limited time.
This policy may be updated as the site changes. The version published above is the one that applies, and it takes effect from the date shown at the top of this page.
Contact about your data
Questions about this policy, or any request relating to personal information, go through the contact page. If your question is about an actual car park — opening times, entry height limits, shuttle frequency or a booking already paid for — Brisbane Airport is the right place to ask.
Brisbane Airport is reachable on +61 7 3406 3000 and at 11 The Circuit, Brisbane Airport QLD 4008, Australia. The site is independent, so it cannot look up or change a booking held by an operator.
Where to send a request
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Privacy and data requests
Send them through the contact page so the message is stored with the enquiry it belongs to.
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Car park operations
Brisbane Airport, +61 7 3406 3000, open 24 hours, 7 days a week.
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Address
11 The Circuit, Brisbane Airport QLD 4008, Australia
Related pages
Other policies and background pages that apply across the guide.